TGC 2019 Interface Troubleshooting

This guide will help you connect your SkyTrak launch monitor to the TGC interface application.

If you encounter issues with your SkyTrak Interface for TGC such as crashes, freezes, or difficulty connecting to or locating the SkyTrak device, please follow the steps outlined below.

Before starting this guide, please ensure you can connect to your SkyTrak device in the SkyTrak application to verify your license.  Then close the SkyTrak application.

In addition, if you are able, it is advised to copy your TGC license ID from the SkyTrak Interface App and paste it in a safe place like Notepad. 

 

  • Exit the TGC Interface if it is open..
    • Ensure it is closed by looking for TGC icon in your notification tray.  Right click and Exit the interface.
                
      Interface closing

  • Download the TGC 2019 installer (You will not need to uninstall anything).  It is available here: https://download.protee-united.com/skytrak/tgcstsetup.exe

    • Once downloaded, open the installer file.
    • READ CAREFULLY - Select "Next", and then select "I Agree."  Do not click install.
    • Uncheck The Golf Club Simulator, and check SkyTrak TGC Interface, then click Install

            Installing TGC interface 1   


  • Once the SkyTrak TGC Interface is open, if your device is on and ready to connect it will automatically find your SkyTrak device.
  • Once your SkyTrak device is found, press the connect box on the bottom left.

       Opening TGC

 

If TGC does not launch automatically, you can click the Start Menu button and search for TGC Simulator Console to start The Golf Club 2019.