How to Change your Password

In the event that you need to change or reset your password, follow the below directions for both the SkyTrak site and the SkyTrak App.

SkyTrak Site (While Logged In):

Select your Name at the top of the site, this will navigate you to the My Account page.
Select Update Password on the main page.
Enter your current or "old" password as well as your desired password twice as it needs to verify the new password.
Select Submit this will save your new password settings. You can now use your new password to log in from this point onward.

SkyTrak Site (While Logged Out):

Select Log In at the top of the site.
Select "Forgot Username or Password?" this will open up a new webpage for the SkyTrak Site.
Enter your Username, if known, or your email address if you do not know your username and select "Submit".
It will ask you to verify your email address on file to send the password reset link to and select "Submit".
An email will be sent to your email address on file that will allow you to reset your password, this email will also include your username.

SkyTrak App:

Select "Forgot Username or Password?" this will open up a new webpage for the SkyTrak Site.
Enter your Username, if known, or your email address if you do not know your username and select "Submit".
It will ask you to verify your email address on file to send the password reset link to and select "Submit".
An email will be sent to your email address on file that will allow you to reset your password, this email will also include your username.