How to cancel a lesson.
You will need to cancel student appointments when they are unable to make them. There are two different options to cancel which are outlined below. Follow whichever guide best suits the Student’s needs.
Cancelling One Appointment
Navigate to Coach Tools > Schedule Book > Schedule
- Search for the GOLFTEC Center > Date > Time of the appointment.
- Open the Lesson Detail pop up for the appointment and choose Cancel Appointment.
- A dialogue box will open with the options to Keep it, Cancel, or Cancel & Finish. Cancel and Cancel & Finish will each cancel the appointment.
- The checkmark next to Include Email is automatically chosen when you open this dialogue box.
- IT IS BEST TO ALWAYS SEND EMAILS. Leave this option selected unless you have reason not to send the Student a cancellation email.
- The checkmark next to Include Email is automatically chosen when you open this dialogue box.
Cancelling Multiple Appointments
Navigate to Coach Tools > Schedule Book > Player
- Search for the Student and open the See All Appointments (
icon) option. - Select the
next to the appointments you want to cancel. To cancel all appointments, select the 
directly under Future Appointments. - Choose Cancel Appointments Selected.
- Confirm the Cancelation on the next popup.