![SkyTrak_Logo-1000.png]](https://resources.skytrakgolf.com/hs-fs/hubfs/SkyTrak_Logo-1000.png?height=22&name=SkyTrak_Logo-1000.png){kind=logo}
Direct Mode Not Connecting (Windows)
If you're having trouble connecting in Direct Mode on a Windows PC, please follow the below steps to troubleshoot.
1. Unable to connect to STPLUS/STMAX WiFi network
In most cases, when you get a message that says "Unable to connect to this Network" the network password is being entered incorrectly.
STPLUS = skytrakplus (no space, no "C" in "skytrak")
STMAX = skytrakmax (no space, no "C" in"skytrak")
2. Application says "Discovering" while connected to the STPLUS/SKYTRAK/STMAX network
-Check for and disable any present VPN adapters
Some antivirus software may impede device sync on the SkyTrak application. Norton and McAfee are two commonly reported examples. If this program came pre-installed on your PC and you do not plan to utilize the service, you may simply uninstall this application. If you do plan to use these services, please reach out to the Antivirus support team to create a firewall rule for the SkyTrak application.